Terms of service
Autocalo is operated by EVERREACH TECHNOLOGY LIMITED (Business Registration Certificate No.: 80328745-000-05-26-A), with its registered address at Room 5047, Floor 5, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Hong Kong.
For questions regarding these Terms of Service, please contact [email protected].
Welcome to Autocalo. These Terms of Service govern your use of https://autocalo.com and purchases made through our online store.
By accessing our website or placing an order, you agree to these terms, subject to applicable law.
1. General Conditions
You agree to use our website lawfully and provide accurate information when placing orders.
Unauthorized activities, fraudulent transactions, misuse of website content, or attempts to interfere with website security are prohibited.
We may refuse or cancel orders where permitted by applicable law, including cases involving suspected fraud or incorrect order information.
2. Products and Information
Autocalo offers automotive accessories, including interior organization products, everyday car care items, and driving and travel essentials.
We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, and availability.
Product appearance may vary slightly due to lighting or screen settings. Customers should review product dimensions, compatibility information, and usage instructions before purchasing.
3. Pricing and Payments
Product prices are displayed in the currency indicated on our website, generally USD.
Prices and product availability may change. Any applicable shipping fees or additional charges will be displayed during checkout.
Payments must be completed through the payment methods available on our website.
4. Orders and Cancellations
After placing an order, you may receive an order confirmation email.
If you need to modify or cancel your order, please contact [email protected] as soon as possible.
Orders that have already shipped may be subject to our Return & Refund Policy.
5. Shipping and Delivery
Orders are processed and delivered according to our Shipping Policy.
Estimated delivery times may vary depending on shipping destinations, carrier operations, customs procedures, and circumstances beyond our reasonable control.
Please review our Shipping Policy for current delivery estimates and shipping charges.
6. Returns and Refunds
Eligible products may be returned within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.
Refunds and exchanges are handled according to that policy and applicable consumer protection laws.
7. Intellectual Property
Original website content, graphics, logos, and other materials owned by Autocalo or used with appropriate permission are protected by applicable intellectual property laws.
Unauthorized reproduction or commercial use of protected materials is prohibited.
Third-party intellectual property remains the property of its respective owners.
8. Limitation of Liability
To the extent permitted by law, Autocalo is not responsible for losses resulting from improper product use, unauthorized website activities, or circumstances beyond our reasonable control.
We do not guarantee uninterrupted or error-free website operation.
Nothing in these terms excludes or limits rights or liabilities that cannot legally be excluded.
9. Privacy
Personal information collected through our website is handled according to our Privacy Policy.
10. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Hong Kong, except where mandatory consumer protection laws in the customer's country or region of residence apply.
Nothing in these Terms excludes or limits any consumer rights or legal remedies that cannot be restricted under applicable law.
If a dispute arises regarding an order or the use of our website, customers are encouraged to contact our customer support team first to seek a reasonable resolution.